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Dell Optiplex 9020 Mini Tower Desktop PC, Intel Core i7-4770, 16GB Ram, 2TB SATA Drive + 256GB SSD WiFi, DVD-RW, Dual 22″ LCD, Windows 10 Pro (Renewed)

(10 customer reviews)


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An Industry Leader: As a Microsoft Authorized Refurbisher, we pride ourselves on producing quality remanufactured PCs. Every machine is handled with care, and our experts are dedicated to giving them a new life. We are committed to reducing e-waste, and it is our goal to ensure each machine we process can satisfy our customers needs. Lightning Fast: Powered by Intel’s top of the line Core i7 processor and loaded with 16 GB of DDR3 RAM, this machine will outperform the competition in any situation. Massive Storage: Packed with 2 TB of hard drive space, you can store all of the apps, games, photos, music and movies that you need. SSD 256GB also available for increased speed! Get Connected: Includes TWO vibrant 22-inch LCD Monitors (Brands may vary). The included USB Keyboard & Mouse, USB Wi-Fi Adapter and Dual Monitor Card will have you up and running with ease, keeping you connected. You may also select additional accessories during customization! Microsoft’s latest and best OS to date, Windows 10, will maximize the power and utility of your new machine. Buy with Confidence: All Amazon Renewed items come with a 90-day warranty. Our customer care team will work to solve any issues or answer any questions you may have about your new machine. As a Microsoft Authorized Refurbisher, we’re proud to provide customers with unmatched quality and care.
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Dell Optiplex 9020 Mini Tower Desktop PC, Intel Core i7-4770, 16GB Ram, 2TB SATA Drive + 256GB SSD WiFi, DVD-RW, Dual 22″ LCD, Windows 10 Pro (Renewed)

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Additional Information

Warranty & Support Return Policy:You may return any new computer purchased from that is “dead on arrival,” arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. reserves the right to test “dead on arrival” returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

Product Warranty: For warranty information about this product, please click here


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Specification: Dell Optiplex 9020 Mini Tower Desktop PC, Intel Core i7-4770, 16GB Ram, 2TB SATA Drive + 256GB SSD WiFi, DVD-RW, Dual 22″ LCD, Windows 10 Pro (Renewed)

Standing screen display size

‎22 Inches


‎3.4 GHz core_i7


‎16 GB ddr3_sdram

Hard Drive

‎256 GB HDD 7200 rpm

Graphics Coprocessor

‎Intel HD

Chipset Brand


Card Description


Wireless Type


Number of USB 2.0 Ports


Number of USB 3.0 Ports






Item model number


Hardware Platform


Operating System

‎Windows 10 Pro

Item Weight

‎20.7 pounds

Product Dimensions

‎16.4 x 6.9 x 14.2 inches

Item Dimensions LxWxH

‎16.4 x 6.9 x 14.2 inches



Processor Brand


Computer Memory Type


Flash Memory Size

‎256 GB

Hard Drive Interface

‎Solid State

Optical Drive Type




Customer Reviews

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Best Sellers Rank

#4,712 in Computers & Accessories (See Top 100 in Computers & Accessories) #166 in Tower Computers

Date First Available

June 5, 2019

10 reviews for Dell Optiplex 9020 Mini Tower Desktop PC, Intel Core i7-4770, 16GB Ram, 2TB SATA Drive + 256GB SSD WiFi, DVD-RW, Dual 22″ LCD, Windows 10 Pro (Renewed)

5.0 out of 5
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  1. Steve Jones

    The system arrived and visually is in great shape. Apparently the company re-paints the outside PC cover — how can one tell? Because the inventory stickers were left on the case and THEN the case was re-painted! Not that it is a big deal, just funny.NOTE: The system came without video cables. It took 4 emails, pictures of the PC ports, and listing of the cables that I received and then they shipped me 2 VGA video cables. I was perplexed since I had asked for DP cables, emailed them and they asked if they could call me. Sure enough, I received a phone call and was told (I spoke with Alex) that VGA cables were the ones that were suppose to have been sent plus a DP to VGA adapter. Booted system up — ran flawlesslyFor someone with a budget I would highly recommend this as a buy. A bonus — turns out they are located in Dallas, Tx .

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  2. billy r

    Ok, I want to take a moment to review this product. So I recieved the computer and went to work setting it up. First off some drivers where missing so it was defaulted to basic windows drivers. I spent nearly 8 hours updating windows/finding and installing drivers. I was highly frustrated and contacted the company. They offered to replace the computer right away.I finally got the screens working and everything updated. The Wifi USB Drive worked, but my router was placed in the basement, and my office is on the second floor of my home., so I ordered a PCI-E network card with blue tooth for better range. I also added 16G DDR3 ram to go in this computer as I am taking some college classes and some of the programs are intensive, not necessary though just my personal preference.To get to the point I have about 550 dollars and a bit of frustration getting it set up. For the price though I think it is worth it. If you purchase this computer and are not familiar with updating drivers outside of letting windows do it, you might want to watch some videos. Once everything is set up this is a nice office/college computer. To run intensive video games you would have to upgrade to a independent video card. This computer does play the games my little girl downloads from the Windows App store though.All in all with patience this computer is well worth it. I also upgraded to a wireless mouse/keyboard. Great Customer Service.

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  3. Anonymous 423

    There are updates below… (and again!!!)As of right now, I am leaving a 1 star because I can’t do anything on it. There were no screens with it, so, for all intents and purposes thus far, I have a 15 lb paper weight. No way to contact their customer service directly. Amazon redirects you to email them and they will ‘respond within 2 business days’ but then warns that if they do not respond, to contact Amazon and they will contact the seller to tell them to contact me.I needed this for a job that was due Monday. Everything supposed to be delivered Friday (today). Now, I have no monitors and they don’t even have to respond until Tuesday. Great help there.So, at best, I can probably have the monitors for the job by what, Wednesday? At worst, weeks?I shall update when I hear back with the rate of service, resolution, etc.UPDATE 1:So, they decided to ship it with 2 separate shipping methods, go figure.When the screens arrives, they were slightly different versions of the same model, but close enough to each other.I will get into the specs and everything in a moment. First, I want to talk about the screens, or, rather, one screen in particular.The screens were packed tightly with no protective films or anything on them. There was a lot of debris in the box. Debris + screen + tightly packed + shipping = scratched up screen. I just sent an email (again) to the company. We shall see.Now, for the bundle:Screens and Display:Expect to go ahead and buy some good DiplayPort to DVi cables. The VGA cables on LCD screens creates very blurry text and images. However, these screens are ‘good enough’ for most applications. Had the screen come in undamaged (seriously, a light coat of protective film guys), and the screens would be amazing for what I need.The Accessories:Keyboard was genuine Dell stock keyboard, seemed brand new. The Mouse was a generic Chinese kind. Felt cheap. But, I already had wireless ones to use, so no biggy. No speakers. (Doesn’t say there are, so no biggy). Overall, accessories are fine. Came with all cables, but the cables were dirty as a buttcrack. There was dried food/drink on them. At least, I hope it was dried food/drink. Comes with a USB wifi card. It is functional with 2.4 GHz only (no 5 GHz). That is slightly disappointing, but not the end of the world.The Tower:This one is a little meh. Internally, not everything was hooked up. Missing some SATA data cables.Had a few spares I borrowed from a different set.The tower was covered in cheap vinyl. At first, I thought it was cheap paint.Nope. Cheap vinyl. It was sticky around the edges, bubbled up in a lot of places, and there was trapped stuff and stickers creating bulges everywhere. Kind of ruins the effect of vinyl coating. Next time, actually clean the surface, use goo gone to remove the stickers, and then vinyl coat it. Shell was also dented, but I half expected that. But, it was cheap, what do you expect?Overall assessment:Due to the wiring issues, lack of shipping communication, and lack of cleanliness, I would have to say this product is not ‘Like New.’ Well used and repaired, but not ‘like new.’ I would give it more stars, but a badly scratched screen is a big deal. Had the interior of the packaging been clean, it may not have happened. Or, had they used a protective film, it may not have happened. Then again, maybe it was like this from factory. I will upload pictures from my phone when I can. The scratch is roughly 4 inches that is visible from 2ft+ away and 7 inches of dual scratching visible from 12 inches away. (Its a rubbing style scratch like a small piece of sand has rubbed it for 2,000 miles.)As far as performance:I have used the computer long enough to log into Amazon and type these messages. I do not know the performance yet. I will update after a week or so to indicate the performance of the machine and the service for screen replacement.Update again!Updating again for two reasons: performance and customer service.I have put this computer through the ropes as far as work goes. I did my best to bog it down. I put in a 300+ edit photoshop with heavy edits, 12 layer folders each containing multiple smart filters and many layers, and style filters. I copied and pasted it on the computer. I timed it just to see. It took 42 seconds.Out of curiosity, I put the same file on my laptop and did it.It took the laptop over ten minutes to render all of that.Performance is an A+. (And I ordered a 32gb ram set to upgrade. Haven’t yet, but I am super stoked about it! Be here later this week. Gunna have the best performance I’ve ever had in a machine.)Customer service is A+. They completely understood about the screen issue and are shipping a new one. I requested one of the same model so it matched the one they already sent (sent two of the same the first time). They are going to if possible. (I know product description says monitor style not guaranteed, so I appreciate them trying to match it.)Because of the price, performance, and customer service, I am fully giving 5 stars.

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  4. Logan S. Carter

    I ordered this product on December 2, 2020. It arrived two days earlier than promised (which was nice). Everything in the box was well packaged with heavy duty packing materials. Both of the monitors match, and have almost NO cosmetic defects at all. I mean AT ALL. I looked them over extensively and they seem to be either unused, or so gently used (and thoroughly cleaned) that you would never be able to tell. The physical tower has some cosmetic defects (namely a few worn plastic parts, a dent or two, and a scratch here and there) but nothing that would clearly identify it as a renewed machine. Upon arrival I popped open the inside of the tower just to poke around, and all of the components were in tact, and as advertised (dedicated graphics card and both hard drives). The inside of the tower was not even dusty. So kudo’s to whoever did the cleaning; or assembling (more likely) of this tower for sale. Very clean machine.The keyboard and mouse were both included. The keyboard is about as low budget as you can get (but honestly who is buying this bundle for the keyboard anyway) but it works just fine. The mouse on the other hand came destroyed out of the package. I sent an email to support and am awaiting a response. I would assume they will just send another mouse; I would be surprised if they want the broken one back. Considering the quality of the keyboard and mouse they seem to be again, very low quality. This is a non-issue overall though.Setting up the monitors was easy. It came with the necessary converter cable and was hassle free. The cords sent with this bundle all seem to be either brand new, or perhaps have sat in the packaging for a while. Nevertheless, no issues there. This company does include a medley of desktop links to help make the process as streamlined, clear, and idiot proof as possible. I took a look through the system configuration and everything, as advertised, is present in the tower.After having it on for the first day I would consider buying it again. We’ll see what happens with the mouse.EDIT: 12/8/2020I later discovered that the wifi adapter sent did not work either.Customer service was very prompt with dealing with the situation. I sent an email to customer service 12/5/2020; they responded the next day. They offered either a credit or a replacement (for both the mouse and the wifi adapter). The replacement arrived today 12/8/2020 and both are in working condition. The mouse is not the highest quality (not really expecting it to be necessarily) but it’s fully functional.Very satisfied with everything overall and would not hesitate to purchase another rig from them in the future.

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  5. Queen Enigmatic

    What I liked most about my computer is that of course the price, but the quality of the product. I was able to quickly set up my computer and continue my work day with ease and no stress. The two monitors makes multitasking a breeze. Did I forget about the price. A complete quality computer setup with two monitors for the price, you can not beat it. I would have to say this is indeed one of the best purchases I have made. Not to mention all the parts were of the same brand. Which makes a great touch for those who like to have things in sync. The ease of reinstalling and backing my content up to the new computer was a breeze. I am incredibly pleased.

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  6. legrizz

    I ordered this as a Christmas present for my husband, knowing it was a gamble based on other reviews. I’m happy to say, it was a risk well rewarded. My husband is “as giddy as a schoolboy.”I am not a computer expert, but my husband does a lot of math modeling, data analysis, coding etc…he loves the dual screens and is very pleased with the ability he’ll now have to run models more efficiently. I am happy we now have storage for more family pictures and videos.The company was very kind and easy to communicate with, promptly responded to all my queries before and after purchasing. I would definitely order from them again. We are an average American family with a conventional need to budget; as such, I feel that this was a steal of a deal and I’m grateful and pleased it has worked out so well!If we have any issues in the future, I will update my review.

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  7. Michael Wynn

    This computer setup was shipped quickly. As I set up had to get a cable to use display ports.after connected, it booted up very quickly. The display on two monitors is very crisp. The keyboard and mouse are great, I like the compact size of the keyboard. It reminds me of my wireless keyboard when I had a Mac.With the I7 processor with 16 gig ram, the system is quite faster than I expected. And the additional 2TB had will come in handy as I am a hobbyist photographer and a music saver.Through a few days of putting the system to the test of my PC habits. It has had no issue what so ever keeping up with my habits. Very well set up system I will be happy with for years.Just a note the third monitor in second photo is my old system before this purchase.

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  8. Jennifer

    Unboxed, everything was wrapped in protective packaging nicely was a little late on delivery but come on we have a global pandemic. Monitors are nice they are near new condition no scratches. Tower is in great shape just some dust no dents. All cables, keyboard and mouse are new. I haven’t gone online or used any software yet I hold a degree (information systems tech) this is one of the best value on amazon or ebay I’ve seen for what you are getting. I’m surprised at all the bad reviews and would simply pass them over it seems like the reviewers dont know much about hardware and rig details. I’m very pleased with my order and I’ve saved a good $1000 buying it here. I run an online business and actually build playstation and xbox components and video gaming equipment/controllers for a living so a good working computer is essential. Remember just because you buy new doesnt mean its better!

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  9. Humberto Saabedra

    Bought this specific system after my initial plans to purchase parts and build was constantly set back by the global pandemic late last year. That was a blessing in disguise because I got exactly what was listed, and then some. The monitors were surplus Dell 24-inch units with full VESA mounts, as well as vertical/horizontal tilt support for each monitor.The Wi-Fi adapter was weaker than expected, but it was cheap, and I bought another one with external high-gain antennae so no big deal. The computer itself has had no major issues in the year since purchase, and the built-in Dell hardware diagnostics software is a godsend for people like myself who do their own system maintenance.The computer’s performance is top-notch, and maxing out the RAM to 32GB made a massive difference in being able to do heavy creative work, like illustration, photo/video editing and music production. I lucked out and was also able to add a 4GB video card before prices skyrocketed for basic cards (AMD Radeon RX550). When I had questions regarding the accessories and the monitors, the customer service was prompt and very helpful.I will say that if you are a novice when it comes to using desktop computers, or are unwilling to do basic research and troubleshooting for fixing any issues that might come up, these systems are not for you, as they are surplus business machines that have been refurbished to passing standards.These machines have no direct support from Dell other than their online support pages and user forum and are best purchased and used by people that are already familiar with computer hardware and comfortable with both maintenance and performing upgrades. The price is a great deal for what’s included, but that also assumes you’re willing to make sacrifices in terms of support.If you’re looking for a starter system with dual monitors included that you can max out for gaming and a max of 32GB RAM for running heavier workloads with an intel i7, you’re not going to find a better deal, especially with current constraints. I’m very glad I made the effort to look for these system bundles on here, because I could have easily spent triple the cost on ebay, for much less value.

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  10. PMC

    What sold me was the specs and the cost $369, came with a 256GB SSD drive (operating system) and a 2TB HDD (data) everything was in the box, computer had some scuff marks on the case, but the inside was free of any dust or dirt, for a 4th generation i7 processor and the 16GB RAM + the SSD OS Drive this machine is well worth the cost, The monitors are not 1080p they are 1680×1050 x 2 both monitors are in like new condition no scratches on the display, if you use both monitors one monitor connects to the VGA connection on the computer and the other you get a included Dell Display Port Adapter, but..there’s more if you want to add a 3rd monitor it has another Display Port (total 2 + VGA) which you can purchase another DP adapter and monitorit has 4 USB2 ports in the front and 6 USB2 in the back, I don’t see where it has USB3, It has the good ole’ CD/DVD ROM Drive, if you wish disconnect that and install another HDD, Windows 10 Pro needed activated, not a problem you have the product/activation key sticker affixed to the top of the computer case. this computer does display 1080 resolution if you have a monitor that supports it, there is no HDMI port, just the 2- Dell Display Port Adapters + VGA, overall the cooling fans on this machine is super quiet, the wife was pleased with the speed of this machine, I do plan on purchasing another 500GB SSD drive and replace the one that come with this so it’s a new OS Drive and use the other one as a clone incase something happens to the OS Drive I have a backup. Would I purchase again, sure for the price I paid, Shipping was on-time and this was a good purchase

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    Dell Optiplex 9020 Mini Tower Desktop PC, Intel Core i7-4770, 16GB Ram, 2TB SATA Drive + 256GB SSD WiFi, DVD-RW, Dual 22″ LCD, Windows 10 Pro (Renewed)
    Dell Optiplex 9020 Mini Tower Desktop PC, Intel Core i7-4770, 16GB Ram, 2TB SATA Drive + 256GB SSD WiFi, DVD-RW, Dual 22″ LCD, Windows 10 Pro (Renewed)


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